FREQUENTLY ASKED QUESTIONS

We want to make your FORUM experience as enjoyable as possible! Listed here are the questions we most frequently get asked, along with their answers. Please note these are for the 2008 Forum. We will update this for our 2009 program soon!.

If you have additional questions that you don't find the answers to here, please don't hesitate to contact us!

Phone: +1 517-333-3437

email: lisa@ista.org


What happened to Dimensions?
How do I register?
What are the rates for Registration?
How do I qualify for a Member rate?
Do you offer discounts for multiple registrations?
What does my registration include?
What payment methods do you allow?
Is there deadline to register?
Is there a payment deadline?
Can I transfer my registration?
Can I cancel my registration?
Where will the registration check-in be?
Can I register on-site?
What is the Welcome Reception?
What is the Exhibitor Reception?
Can I bring my kids to the Welcome and/or Exhibitor Reception?

 

What happened to Dimensions?
Following several years of successful ISTA annual conferences for the transport packaging industry, ISTA next enjoyed many years of collaboration with IoPP in the organization and production of the two associations’ combined annual event, the Dimensions conference. After the 2007 event, ISTA, as the lead association for Dimensions, chose to cancel the agreement and negotiate a new agreement with IoPP to better clarify the role of IoPP and the ownership of the brand. After sincere negotiations between the two organizations, it became apparent that we would not come to a mutual agreement on the future of Dimensions.

ISTA decided that it was time to move forward with the planning of a new ISTA event for 2008, called the International Transport Packaging Forum™. Following up on ISTA’s many years of experience in presenting quality, successful educational events, we are excited to be presenting the International Transport Packaging Forum™ in March 2008. You can rest assured that the FORUM will reflect the excellence you expect from ISTA.

 

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How do I register?
We offer several options for registration:
ONLINE registration can be found by clicking here
CALL and we will take your registration over the phone +1 517-333-3437
FAX your completed registration form +1 517-333-3813
MAIL the completed registration form:
ISTA
1400 Abbott Road Suite 160
East Lansing MI 48823-1900 USA

DOWNLOAD REGISTRATION FORM coming soon!

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What are the rates for Registration?
Registration rates are based on membership status in ISTA (or IoPP or ASTM D-10!) and the date you register. We are currently offering the following Early Bird registration rates through January 18, 2008:
$1,100 for Members:
$1,300 for Non-Members:

Regular rates, after January 18, 2008, will be:
$1,200 for Members
$1,400 for Non-members

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How do I qualify for a Member rate?
The 2008 International Transport Packaging Forum is an event for all packaging professionals. As a benefit of membership, we offer discounted rates to current ISTA members for all of our educational events. This year we will also honor that discount for IoPP members and members of the ASTM D-10 Committee. Simply let us know your member ID when you register and you will qualify for the Member rate!

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Do you offer discounts for multiple registrations?
Yes! Any company sending more than one person, regardless of company location, will receive $100 off, which will be applied to the second registration placed (as well as subsequent registrations after that). This discount is valid on both the Early-Bird rate and the Regular rate.

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What does my registration include?
The registration fee includes the following:
• General Sessions - Tuesday through Thursday
• St. Patrick’s Day Celebration Meet & Greet - Monday evening
• Volleyball Tournament – Monday evening
• FORUM Welcome Night - Tuesday evening
• Exhibitor Reception – Wednesday evening
• Breakfast with Exhibitors – Thursday morning
• Meals: breakfast on Tuesday, Wednesday, Thursday; lunch Tuesday and Wednesday; morning and afternoon refreshment breaks each day
• FORUM Guide (printed abstract proceedings)
• CD-ROM of all written papers and presentation slides
• Online access to updated presentations after the forum
• Certificate of attendance
• A great attendee gift!

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What payment methods do you allow:
Payment for the registration fee can be made by credit card (AMEX, VISA, MasterCard), check (make checks payable to ISTA), wire transfer or money order.

If sending payment by wire transfer, please click here to request bank information.

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Is there deadline to register?
The deadline for submitting your registration will be March 10, 2008.

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Is there a payment deadline?
The deadline for all registrations and payment to be submitted is March 10, 2008. This deadline is to allow adequate time for processing and confirmation, as well as to be sure the proper registration materials are available for each attendee.

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Can I transfer my registration?
Yes, you can. Our transfer policy is: After registering for the FORUM, if you cannot attend, you may have someone else replace you at no additional cost; please notify us of the change as soon as possible so proper arrangements can be made.

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Can I cancel my registration?
Yes, you can. Our cancellation policy is: After registering for the FORUM, if you have no replacement and need to cancel the registration, you must do so in writing by fax, mail or email, to be received no later than 5:00pm EST, February 29, 2008, to obtain a full refund of registration fees less a $100 administrative charge. After this cancellation deadline, only 50% of the registration fee will be refunded.

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Where will the registration check-in be?
Registration will be at the Central registration desk in the Convention Center at Disney's Coronado Springs Resort. Signs will point the way to our area. Registration materials may be picked up on Monday, March 17, 2008, from 8:00am until 5:00pm.

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Can I register on-site?
We strongly discourage on-site registration due to the way we handle the registration materials that are distributed at the FORUM. Registering on-site will delay your name badge and FORUM materials, as well as exclude you from the list of attendees. There will be an additional charge of $100 to the regular registration fee for anyone registering on-site and payment will be due at that time.

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What is the Welcome Reception?
We want to welcome you to in style and our Welcome Reception will be the perfect start to your FORUM experience! We’re keeping a tight wrap on the plans for our 2008 Welcome Reception but we can say “You don’t want to miss it!!” Please be sure to indicate your attendance on the registration form.

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What is the Exhibitor Reception?
The Transport Packaging Forum’s Exhibitor Reception will offer an opportunity for attendees to observe the latest and greatest in packaging, lab services, equipment technology and university programs, as well as sample a delicious array of food (come hungry, leave stuffed!). For those that don't have enough time to see every exhibit (and there will be a lot to see!), we offer yet another session the following morning. Breakfast with Exhibitors will be held in the same hall, with the same exhibitors, and will include an elaborate breakfast buffet. You will definitely not want to miss these events! The Reception will be held on Wednesday evening from 6:00 until 9:00pm and the Breakfast will be held on Thursday morning from 7:30 until 8:30am; both are free to registered attendees. Please be sure to indicate your attendance on the registration form.

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Can I bring my kids to the Welcome and/or Exhibitor Reception?
We don’t allow anyone under the age of 18 to attend our evening receptions. Child care is offered by Coronado Springs Resort - contact us for further details!

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What is the CPLP Workshop?
CPLP, or Certified Packaging Laboratory Professional, is an individual certification program offered by ISTA to representatives of our member companies. Although normally taken in a self-study format, the FORUM offers the opportunity for you to take the "live" version - in a classroom setting and with an experienced instructor. This is a very effective approach, as questions can be answered directly and the material is covered thoroughly in one session. Two levels of certification are available: the Technician level is taught in the morning and the Technologist level will be taught in the afternoon on Sunday, March 16, 2008. The certification exam will be on Monday, March 17. Although the Workshop is open to everyone, the exam will be administered only to ISTA members. Please click here for further details on the CPLP program.

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What is the Family & Guest Event?
Orlando is a great place to hold an educational forum; it's also a great way to combine a family vacation with your business travel. In an effort to include the families, children and guests of our attendees, the FORUM in 2008 will offer a fun Event for families and guests of registered attendees at Coronado Springs Resort. Registration for this event will be required, but there is no cost to participate. Please be sure to indicate your family's attendance on the registration form.

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What are the details for Golf?
Join us for a round of golf at one of the famous Disney World golf courses! (Check back for full details on which course you’ll be playing). Proceeds will go towards ISTA’s Educational Foundation to provide scholarships for packaging education. Pre-registration is required and there is an additional fee of $150. Limited tee times start at 8:00am. Please be sure to indicate your participation on the registration form.

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Are guest tickets available?
Guest tickets may be purchased for both the Welcome Reception and the Exhibitor Reception. Cost per guest is $60 for the Welcome Reception and $30 for the Exhibitor Reception. Guests 21 years and older are allowed to attend these events (child care is available at the resort; please contact us for full details). Pre-registration is required for guest tickets and can be done through the registration form.

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How do I make hotel reservations?
All room reservations for Disney's Coronado Springs Resort should be made by the forum attendee. You can contact Hotel Group Reservations directly by phoning 407-939-1020 and mentioning the Transport Packaging Forum (Group Code G0494881) to take advantage of our reserved room block. OR CLICK HERE to reserve your hotel room ONLINE!
Room rates are $166/night for single or double occupancy. This rate is valid for guests staying between March 14 and March 23, 2008. The hotel staff will be able to assist you should you have any special requirements during your stay.

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What is the hotel reservation deadline?
Assuming availability, the FORUM’s reserved room block and special rate will be valid through February 13, 2008. Our experience has shown us that the room block WILL sell out prior to the deadline, so try to make your reservations early! If you have any trouble with your reservations, please contact us and we will make every attempt to assist you with your arrangements.

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How do I get from the airport to Coronado Springs Resort?
There are several options you can use for transportation to and from Orlando International Airport, including Disney's Magical Express Service (see below), taxi, rental car or shuttle bus. Taxi, rental car or shuttle should be arranged by the attendee either prior to arrival or by using Ground Transportation at the airport.

Driving directions from major north-south highways are:
From I-75 or I-275:
Take I-4 East to appropriate Walt Disney World exit and follow the signs to your resort area.

From I-95:
Take I-4 West to appropriate Walt Disney World exit and follow the signs to your resort area.

From Florida Turnpike:
-Southbound Only: Take Highway 27 Exit #285 south to Highway 192 and follow the signs to Walt Disney World resort area.
-Northbound Only: Take Highway 192 Exit #244 (or #242 northbound only). Stay on Highway 192 West through St. Cloud and Kissimmee to Walt Disney World.
-Take Osceola Parkway Exit #249 (toll road) and follow the signs to Walt Disney World.
-Take Orlando I-4 Exit #259 and follow westbound to the Walt Disney World exit.

Take advantage of Disney's Magical Express Service and receive complimentary round trip transportation from the Orlando International Airport to Coronado Springs Resort. No need to worry about baggage claim as your luggage will be delivered directly to your resort room!

A Disney's Magical Express reservation is required to use the service and must be booked at least 30 days prior to your arrival. Once you have confirmed a room reservation and finalized your airline arrangements, you may do one of the following to book your Disney's Magical Express reservation:
• Call 407-827-6777
• Complete the online form: http://www.disneymeetings.com/magicalexpress

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What is the dress requirement?
We strive for comfort during the week of the FORUM, and encourage attendees and speakers alike to dress casually. It is important to remember that due to the size of the general session room, we often have little control over immediate heating and cooling, so be prepared in the beginning for cooler or warmer temperatures as the hotel staff assists us in finding that perfect balance.

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What is the cell phone policy?
In order to make the educational sessions at the FORUM beneficial for everyone involved, we require all cell phones be turned off or set to vibrate while in the general session room. If you must leave the room to take or make a call, please try to do so at an appropriate time so as not to disturb the speaker or attendees around you. Breaks are planned throughout the day to allow you time to check for voice mails and return calls without disrupting a presentation.

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What is the laptop policy?
We understand the need to not be separated from your laptop (we feel the same way!), but we do encourage proper etiquette if you must bring your laptop into the general session room. Please be courteous of the people around you, turn off any sounds and keep typing to a bare minimum during presentations.

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Does Coronado Springs Resort offer child care services?
Child care is available from Coronado Springs Resort. Contact us and we will help you with that information.
Phone: +1 517-333-3437 or email: lisa@ista.org

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Does Disney World offer discount park tickets?
Yes! We have made arrangements with Disney World to offer FORUM attendees specially priced Disney Meeting and Convention Theme Park tickets. Further details on how to purchase tickets is coming soon!

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Can I get an advanced copy of the Attendee List?
Our policy is to NOT distribute any portion of our attendee list prior to the FORUM. A full contact list will be given to each attendee upon check-in and we will release an updated version after the conference.

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