FREQUENTLY ASKED QUESTIONS

We want to make your FORUM experience as enjoyable as possible! Below are the answers to several "frequently asked questions" that will helped attendees plan their trip to Las Vegas in 2009.

If you have additional questions that you don't find the answers to here, please don't hesitate to contact us!

Phone: +1 517-333-3437

email: pkoning@ista.org


**Please note, these questions and the answers were valid for the 2009 Forum**

How do I register?
What are the rates for Registration?
How do I qualify for a Member rate?
Do you offer discounts for multiple registrations?
What does my registration include?
What are the options for payment?
Is there deadline to register?
Is there a payment deadline?
Can I transfer my registration?
Can I cancel my registration?
Where will the registration check-in be?
Can I register on-site?
What is the Welcome Reception?
What is the Exhibitor Reception?

 

 

How do I register?
We offer several options for registration:
REGISTER ONLINE
CALL and we will take your registration over the phone +1 517-333-3437
FAX your completed registration form +1 517-333-3813
MAIL the completed registration form:
ISTA
1400 Abbot Road Suite 160
East Lansing MI 48823-1900 USA

DOWNLOAD A REGISTRATION FORM Click Here, complete the form then Submit by Email!

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What are the rates for Registration?
Registration rates are based on membership status in ISTA (or IoPP or ASTM D-10). Click here to see what your registration includes.

$1200 for Members
$1400 for Non-members

LOGIN to the Member Center before you register to receive the Member rate.

Forgot your login? Click here. Need a login? Click here.

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How do I qualify for a Member rate?
The 2009 International Transport Packaging Forum is an event for all packaging professionals. As a benefit of membership, we offer discounted rates to current ISTA members for all of our educational events. We also honor that discount for IoPP members and members of the ASTM D-10 Committee. Simply let us know your member ID when you register and you will qualify for the Member rate!

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Do you offer discounts for multiple registrations?
No, however in 2009 our reduced Early Bird rate gives a greater discount than it has in years past. We've now extended that rate through the registration deadline of March 30, 2009! $1200 for Members and $1400 for Non-members.

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What does my registration include?
The registration fee includes the following:
• General Sessions - Tuesday through Thursday
• FORUM Welcome Reception - Monday evening
• Trip to the Las Vegas Strip - Tuesday evening
• Exhibitor Reception – Wednesday evening
• Breakfast with Exhibitors – Thursday morning
• Meals: breakfast on Tuesday, Wednesday, Thursday; lunch Tuesday and Wednesday; morning and afternoon refreshment breaks each day
• FORUM Guide (printed abstract proceedings)
• Electronic versions of all written papers and presentation slides
• Online access to updated presentations after the forum
• Certificate of attendance

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What are the options for payment?
Payment for the registration fee can be made by credit card, check, wire transfer or money order.

We accept American Express, VISA and MasterCard. Checks should be made payable to ISTA.

If sending payment by wire transfer, please click here to request bank information.

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Is there deadline to register?
The deadline for submitting your registration is March 30, 2009.

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Is there a payment deadline?
The deadline for all registrations and payment to be submitted is March 30, 2009. This deadline is to allow adequate time for processing and confirmation, as well as to be sure the proper registration materials are available for each attendee.

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Can I transfer my registration?
Yes, you can. Our transfer policy is: After registering for the FORUM, if you cannot attend, you may have someone else replace you at no additional cost; please notify us of the change as soon as possible so proper arrangements can be made.

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Can I cancel my registration?
Yes, you can. Our cancellation policy is: After registering for the FORUM, if you have no replacement and need to cancel the registration, you must do so in writing by fax, mail or email, to be received no later than 5:00pm EST, March 30, 2009, to obtain a full refund of registration fees less a $100 administrative charge. After this cancellation deadline, only 50% of the registration fee will be refunded.

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Where will the registration check-in be?
Check-In will be in the Grand Foyer at the JW Marriott Las Vegas Resort and Spa. Signs will point the way to our area. Registration materials may be picked up on Monday, April 6, 2009, from 8:00am until 5:00pm.

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Can I register on-site?
We strongly discourage on-site registration due to the way we handle the registration materials that are distributed at the FORUM. Registering on-site will delay your name badge and FORUM materials, as well as exclude you from the list of attendees. There will be an additional charge of $100 to the regular registration fee for anyone registering on-site and payment will be due at that time.

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What is the Welcome Reception?
We want to welcome you to in style and our Welcome Reception will be the perfect start to your FORUM experience! We’re keeping a tight wrap on the plans for our 2009 Welcome Reception but we can say “You don’t want to miss it!!” Please be sure to indicate your attendance on the registration form.

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What is the Exhibitor Reception?
The Transport Packaging Forum’s Exhibitor Reception will offer an opportunity for attendees to observe the latest and greatest in packaging, lab services, equipment technology and university programs, as well as sample a delicious array of food. To give you additional time to meet with all the Exhibitors, we offer yet another session the following morning. Breakfast with Exhibitors will be held in the same hall, with the same exhibitors, and will include an elaborate breakfast buffet. You will definitely not want to miss these events! The Reception will be held on Wednesday evening from 6:00 until 9:00pm and the Breakfast will be held on Thursday morning from 8:00 until 9:30am; both are free to registered attendees. Please be sure to indicate your attendance on the registration form.

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What is the CPLP Workshop?
CPLP, or Certified Packaging Laboratory Professional, is an individual certification program offered by ISTA to representatives of our member companies. Although normally taken in a self-study format, the FORUM offers the opportunity for you to take the "live" version - in a classroom setting and with an experienced instructor. This is a very effective approach, as questions can be answered directly and the material is covered thoroughly in one session. Two levels of certification are available: the Technician level is taught in the morning and the Technologist level will be taught in the afternoon on Sunday, April 5, 2009. The certification exam will be on Monday, April 6. Although the Workshop is open to everyone, the exam will be administered only to ISTA members. Please click here for further details on the CPLP program. (Additional cost: $695 for one level, or $1250 for both levels)

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Are guest tickets available?
Guest tickets may be purchased for both the Welcome Reception and the Exhibitor Reception. Cost per guest is $60 for the Welcome Reception and $30 for the Exhibitor Reception. Guests 18 years and older are allowed to attend these events. Pre-registration is required for guest tickets and can be done through the registration form.

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What is the hotel rate?
We have secured a rate of $199/night at the JW Marriott Las Vegas Resort & Spa. Click here for additional details on the hotel.

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How do I make hotel reservations?
All room reservations for the JW Marriott Las Vegas Resort & Spa should be made by the forum attendee. You can contact Hotel Group Reservations directly by phoning 800-297-5056 and mentioning the Transport Packaging Forum or Group Code ITPITPA, to take advantage of our reserved room block and special rate.

To reserve your room online, CLICK HERE and complete these steps:
* Complete fields in box labeled 'Check Rates & Availability' (include your Marriott Rewards number if you have one!)
* In the 'Additional Information' box, enter the Group Code: ITPITPA
* Select "Check Rates & Availability" at the bottom of the Additional Information box.
* Follow the instructions to reserve your room (a credit card will be needed). A confirmation will be provided immediately following the completion of your reservation.

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What is the hotel reservation deadline?
Assuming availability, the FORUM’s reserved room block and special rate will be valid through March 5, 2009. Our experience has shown us that the room block WILL sell out prior to the deadline, so try to make your reservations early! If you have any trouble with your reservations, please contact us and we will make every attempt to assist you with your arrangements.

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How do I get from the airport to the JW Marriott?
Click Here for full details on transportation!

Rental cars, taxi's and sedan services are available from the Las Vegas Airport (LAS):

• Hotel direction: 16 miles NW
• Driving Directions: From A/P: I-215 W (keep to right at fork), Merger Right On I-15 North, Continue 9 Miles. Merge Right To US95 North. Continue For 7 Miles. Exit Right On Summerlin Park (exit 81A) Exit Onto Rampart Blvd., Turn Left On Rampart, Turn Right Onto Canyon Run Drive, Turn Right Into Resort.

• Personal Sedan Service, Phone: 702-248-7706
• Estimated taxi fare: $50.00 (one way)

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What is the dress requirement?
We strive for comfort during the week of the FORUM, and encourage attendees and speakers alike to dress casually. It is important to remember that due to the size of the general session room, we often have little control over immediate heating and cooling, so be prepared in the beginning for cooler or warmer temperatures as the hotel staff assists us in finding that perfect balance.

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What is the cell phone policy?
In order to make the educational sessions at the FORUM beneficial for everyone involved, we require all cell phones be turned off or set to vibrate while in the general session room. If you must leave the room to take or make a call, please try to do so at an appropriate time so as not to disturb the speaker or attendees around you. Breaks are planned throughout the day to allow you time to check for voice mails and return calls without disrupting a presentation.

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What is the laptop policy?
We understand the need to not be separated from your laptop, but we do encourage proper etiquette if you must bring your laptop into the general session room. Please be courteous of the people around you, turn off any sounds and keep typing to a bare minimum during presentations.

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Can I bring my kids to the Welcome and/or Exhibitor Reception?
We cannot allow anyone under the age of 18 to attend our evening receptions.

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Can I get an advanced copy of the Attendee List?
Our policy is to NOT distribute any portion of our attendee list prior to the FORUM. A full contact list will be given to each attendee upon check-in and we will release an updated version after the FORUM.

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What happened to Dimensions?
Following several years of successful ISTA annual conferences for the transport packaging industry, ISTA next enjoyed many years of collaboration with IoPP in the organization and production of the two associations’ combined annual event, the Dimensions conference. After the 2007 event, ISTA, as the lead association for Dimensions, chose to cancel the agreement and negotiate a new agreement with IoPP to better clarify the role of IoPP and the ownership of the brand. After sincere negotiations between the two organizations, it became apparent that we would not come to a mutual agreement on the future of Dimensions.

ISTA decided that it was time to move forward with the planning of a new ISTA event, the International Transport Packaging Forum™. With ISTA’s many years of experience in presenting quality, successful educational events, you can rest assured that the FORUM continues to reflect the excellence you expect from ISTA.

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