FREQUENTLY ASKED QUESTIONS
We offer several options for registration:
REGISTER ONLINE click here
CALL and we will take your registration over the phone +1 517-333-3437
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How do I qualify for a Member rate?
The 2017 TransPack Forum is an event for all packaging professionals. As a benefit of membership, we offer discounted rates to current ISTA members for all of our educational events. We also honor that discount for IoPP members and members of the ASTM D-10 Committee. Simply let us know your member ID when you register and you will qualify for the Member rate!
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Do you offer discounts for multiple registrations?
Yes, there will be a multiple person discount for company’s that have more than one person attending the Forum. Each attendee after the first person registered will receive a $100 discount off the registration rate.
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What does my registration include?
Welcome Reception - Tuesday evening
General Sessions - Wednesday through Friday
Exhibitor Reception - Wednesday evening
Volleyball Tournament - Thursday evening
Meals - breakfast on Wednesday, Thursday and Friday mornings; lunch Wednesday and Thursday; morning and afternoon refreshment breaks each day
Forum Guide (printed abstract proceedings)
Electronic PDF version of all written papers and presentation slides after the Forum.
Attendee List

Access to Event App
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What are the options for payment?
Payment for the registration fee can be made by credit card, check, wire transfer or money order.

We accept American Express, VISA and MasterCard. Checks should be made payable to ISTA.

If sending payment by wire transfer, please click here to request bank information.
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Is there deadline to register?
The deadline for submitting your registration is April 3rd, 2017.
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Is there a payment deadline?
The deadline for all registrations and payment to be submitted is April 3, 2017. This deadline is to allow adequate time for processing and confirmation, as well as to be sure the proper registration materials are available for each attendee.
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Can I transfer my registration?
Yes, you can. Our transfer policy is: After registering for the Forum, if you cannot attend, you may have someone else replace you at no additional cost; please notify us of the change as soon as possible so proper arrangements can be made.
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Can I cancel my registration?
Yes, you can. Our cancellation policy is: After registering for the Forum, if you have no replacement and need to cancel the registration, you must do so in writing by fax, mail or email, to be received no later than 5:00pm EST, April 3, 2017, to obtain a full refund of registration fees less a $100 administrative charge. After this cancellation deadline, only 50% of the registration fee will be refunded.
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Where will the registration check-in be?
Check-In will be at the Cape Cod Registration Counter at the Yacht and Beach Club Resort. Signs will point the way to our area. Registration materials may be picked up on Tuesday, April 18th from Noon until 6:00pm. The registration desk will be open all week to accommodate late arrivals, as well as to help with any questions you have.
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Can I register on-site?
We strongly discourage on-site registration due to the way we handle the registration materials that are distributed at the Forum. Registering on-site will delay your name badge and Forum materials, as well as exclude you from the list of attendees. There will be an additional charge of $100 to the regular registration fee for anyone registering on-site and full payment will be due at that time.
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Are guest tickets available?
Guest tickets may be purchased for both the Welcome Reception and the Exhibitor Reception. Welcome Reception guest tickets are $90 and Exhibitor Reception guest tickets are $75. These tickets are available to guests of registered attendees only. Guests must be 18 years and older. Pre-registration is required for guest tickets and can be done during registration.
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What is the hotel rate and how do i MAke my reservations?
The 2017 room rate for Disney's Yacht & Beach Club resorts is $229 per night plus applicable taxes. Click here to make your reservations online now. You may also make your hotel reservations by contacting Disney Group Reservations directly at (407) 939-4686.
Contact Lisa Bonsignore (lisa@ista.org) at ISTA if you have questions.
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What is the hotel reservation deadline?
Assuming availability, the Forum's reserved room block and special rate will be valid through Thursday, March 16, 2017. Our experience has shown us that the room block WILL sell out prior to the deadline, so try to make your reservations early! If you have any trouble with your reservations, please contact us and we will make every attempt to assist you with your arrangements.
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How do I get from the airport to Disney's Yacht & Beach Club Resorts?
Disney's Magical Express Transportation is our way of helping you reach your meeting destination stress-free and focused. Disney picks you up and takes you from Orlando International Airport to the Resort, while our "hands-free" luggage service delivers your bags from the plane directly to your room. Departing is also a breeze with in-hotel boarding pass service and return shuttle to the Orlando International Airport. Reservations are required. We recommend you make your reservations at least 30 days in advance. Click here to make a reservation.

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Are Disney Theme Park tickets available?
Purchase special discounted meeting/convention tickets designed around your agenda – also available for guests and family members! Click here to purchase tickets.

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What is the dress requirement?
We strive for comfort during the week of the Forum, and encourage attendees and speakers alike to dress casually. It is important to remember that due to the size of the general session room, we often have little control over immediate heating and cooling, so be prepared in the beginning for cooler or warmer temperatures as the hotel staff assists us in finding that perfect balance.
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Can I bring my kids to the Welcome and/or Exhibitor Reception?
We cannot allow anyone under the age of 18 to attend our evening receptions.
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Can I get an advanced copy of the Attendee List?
Our policy is to NOT distribute any portion of our attendee list prior to the Forum. A full contact list will be given to each attendee upon check-in and we will release an updated version after the Forum.

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